Shipping & Return Policy
- Shipping costs are calculated based on the delivery area.
- To determine the shipping price, simply add products to your cart and use our Shipping Calculator.
- In cases where an ordered product is unavailable due to unforeseen circumstances, THE FLOWER SHOP holds the right to refund the cost of the product or propose an alternate solution such as resending a similar product or providing a different product within the same price range.
- Upon approval of a refund, replacement, or any other resolution, we aim to implement this within a period of 1-14 working days.
- It's important to note that all refunds will be returned via the original payment method used.
- For further queries or clarifications, feel free to contact us at flowershop@palazzoversace.ae.